Welcome to our FAQ page!

We offer free shipping on all orders within the European Union. For international shipping outside the EU, we charge a flat rate of €15. Rates are calculated based on your delivery address at checkout for certain countries.

• Within the Netherlands: Orders typically arrive within 2-3 business days.
• Within the EU: Delivery usually takes 3-10 business days, depending on the destination country.
• Outside the EU: Delivery times range from 7 to 21 business days, depending on the destination country.

We aim to process orders as quickly as possible, but if you need to make a change, please contact us within 4-6 hours of placing your order. We’ll do our best to accommodate any changes before it’s shipped.

Yes, we offer international shipping to most countries worldwide. Simply enter your shipping address at checkout to see the available options and costs.

Every Zyrus watch comes with a lifetime factory warranty. We stand by the craftsmanship of our timepieces, offering a warranty to ensure your investment lasts for years to come.

Yes! All Zyrus watches are water-resistant up to 5 ATM, meaning they are safe for everyday use, such as washing your hands or getting caught in the rain.

We use premium materials in all our watches, including 316L stainless steel, scratch-resistant sapphire crystal, and other high-quality components to ensure durability, comfort, and style. Each watch is crafted with care to provide you with a timepiece that will last.

We use high-quality Japanese Miyota automatic movements in all our watches. These movements are known for their precision and reliability, making them the ideal choice for our timepieces.

Yes, all Zyrus watches come with adjustable links. We provide a high-quality tool and extra links with each watch to help you adjust the band to your perfect size. You can follow the step-by-step instructions on our Watch Fit page to resize the band yourself.

We offer a hassle-free 100-day return policy for all orders. If you’re not completely satisfied with your purchase, you can return your watch in original condition for a full refund or exchange. Please ensure the watch is in its original packaging. Please note that the customer is responsible for return shipping fees.

To start a return or exchange, please contact our customer service team through our Contact Page. We’ll provide you with instructions on how to send your watch back to us. Please note that the customer is responsible for return shipping fees.

Yes, we’re happy to assist with exchanges for a different model or size. Simply reach out to us, and we’ll guide you through the process.

We accept a variety of secure payment methods, including Visa, MasterCard, PayPal, Apple Pay, Google Pay, iDEAL, and Klarna. All transactions are encrypted to ensure the security of your personal information.

Yes! Be sure to sign up for our newsletter to receive exclusive offers, early access to sales, and discount codes. We also offer seasonal promotions and limited-time deals. You can easily subscribe at the bottom of this page to stay updated.

Absolutely! We use the latest encryption technology to ensure that all payments made on our site are 100% secure. Your personal information is always protected. For more details, please refer to our Privacy Policy.

Zyrus watches combine timeless elegance with modern precision. We offer high-quality timepieces designed with luxury in mind, but at a price that’s accessible to everyone. Our dedication to craftsmanship, attention to detail, and commitment to customer satisfaction set us apart from the rest.

Visit our Our Story page to learn more about our mission, values, and the work behind Zyrus. We are passionate about making luxury watches that stand the test of time.

Zyrus is committed to offering high-quality watches that are both beautiful and functional. We focus on design, craftsmanship, and affordability, ensuring that every watch we create is a reflection of luxury for everyone.

At this time, Zyrus watches are available exclusively online through our website. This allows us to provide high-quality watches at the best possible price without the markup found in retail stores.

If you have any questions or need further assistance, please feel free to contact us through our Contact Form or email us directly at contact@infozyrus.com. We are always happy to help!

Yes, we offer a range of after-sales services, including warranty claims, repairs, and maintenance. If you need assistance, don’t hesitate to get in touch with us.