Find your answers here

What makes Zyrus watches unique?

Zyrus watches are crafted with precision and elegance, featuring high-quality materials such as 316L stainless steel, sapphire crystal, and automatic Miyota movements. Our open-heart design showcases the intricate balance wheel, adding a touch of sophistication to every timepiece.

Do you offer free shipping?

Yes, we offer free shipping on all orders within the European Union. For orders outside the EU, a flat shipping fee of €15 applies.

How long does shipping take?

Delivery times vary based on your location:

  • Within the Netherlands: 2-3 business days
  • Within the EU: 3-10 business days
  • Outside the EU: 7-21 business days

Can I track my order?

Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your shipment on the carrier's website.

What is your return policy?

You have 30 days from the date of purchase to return your item. The item must be in its original condition, unused, and with all original packaging and tags intact. Please note that free return shipping is only available for orders within the EU. For orders outside the EU, return shipping costs are the responsibility of the customer. Please visit our Return Policy page.

Do Zyrus watches come with a warranty?

Yes, all Zyrus watches come with a 5-year manufactory warranty. This covers any manufacturing defects or issues with the movement. For full details, please visit our Refund Policy page.

Are Zyrus watches water-resistant?

Yes, our watches are water-resistant up to 5 ATM (50 meters), which means they are suitable for everyday use, including swimming and other daily activities.

Do the watch hands and hour markers glow in the dark?

Yes, the hands and hour markers on Zyrus watches are luminescent, allowing you to easily read the time in dark environments.

Can I adjust the watch band myself?

Every watch includes extra links and a tool to adjust the band for a perfect fit. For step-by-step instructions on how to resize your watch, visit our Watch Fit Guide.

Couldn't find your answer?

If you need further assistance, please fill out our contact form and we will get back to you as soon as possible. We strive to respond to all inquiries within 24 hours.

Your satisfaction is our top priority, and we’re committed to providing you with the best possible service.

Thank you for choosing Zyrus!